Refund Policy
Your satisfaction is our priority
At Sora2Videos, we strive to provide our users with the best experience possible. We understand that circumstances may change, and you might need to request a refund. Please read our refund policy carefully before making a purchase.
Refund Eligibility
3-Day Window
Refund requests must be made within 3 days of your purchase
Credit Limit
If you have used more than 30 credits, you are not eligible for a refund
New Users Only
Only available for users without prior payment history
How to Request a Refund
Follow these simple steps if you meet the eligibility criteria
Contact Support
Reach out to our support team at help@sora2videos.com
Provide Details
Include your account details, order number, and purchase date.
Submit Within 3 Days
Ensure your request is submitted within the time limit.
Processing Refunds
Once we receive your refund request, we will review it. If approved, your refund will be processed to your original payment method.